General Information
What is the physical address for Black Lab Apparel?
680 Benjamin Franklin Highway, Birdsboro, PA 19508
Who is our sales rep?
Jasmine Guerra – Cell (484) 366-8490 – jasmine.guerra@blacklabapparel.com
What are normal business hours and phone number?
8-4pm – (877) 415-9862
Who do I reach out to for my order status?
Who do I reach out to for my order status? – blapo@blacklabapparel.com – blasales@blacklabapparl.com
What is the average turnaround time?
10 business days (2 weeks)
Can I buy something else outside the website?
Yes – please e-mail blasales@blacklabapparel.com with any questions or contact Jasmine Guerra directly.
Can I put a rush on my product?
Yes – rush fees are a static $50.00 with an expected week turnaround for branded apparel.
Can I return a product?
Yes – returns are acceptable with a 20% restocking fee for items purchased on the Roechling webstore.
Who do I contact for accounting and billing questions?
Jen Geisinger – (610) 385-6797 x139 or e-mail at Jenifer.Geisinger@manningmanagement.com